Legal & Compliance

Privacy Policy

How Mavenfly Media collects, uses, discloses, stores and protects your personal information.

Effective Date:13 October 2026
Last Updated:13 October 2026
Entity:Mavenfly Media

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit our Website, submit an enquiry, request a consultation, communicate with us or engage our services.

By using our Website, you acknowledge this Privacy Policy. Where consent is legally required, we will seek it separately and will not treat website use alone as consent.

01

Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

1.1 Information you provide

  • Name, email address and telephone number.
  • Company name, designation and business information.
  • Marketing budget, project requirements and other details submitted through our forms.
  • Information included in messages, consultation requests, emails or other communications.
  • Information needed to prepare proposals, deliver services or manage a client relationship.

1.2 Information collected automatically

When you visit our Website, certain technical information may be collected, depending on the tools enabled on the Website:

  • IP address and approximate location derived from it.
  • Browser type, device information and operating system.
  • Pages visited, referring websites, session duration and interaction data.
  • Website performance, traffic and usage statistics.

1.3 Information from third parties

We may receive relevant information from service providers, advertising platforms, analytics providers, business partners or publicly available sources where permitted by applicable law.

We do not intend to collect sensitive personal information through our general enquiry forms unless it is necessary, lawful and appropriately protected.

02

How We Use Your Information

We may use your information to:

  • Respond to enquiries and consultation requests.
  • Understand your business requirements and prepare proposals.
  • Provide branding, marketing, design, development, content and related services.
  • Communicate with clients, manage projects and provide customer support.
  • Improve Website performance, user experience and service quality.
  • Measure campaign performance and analyse website traffic.
  • Send relevant business updates or marketing communications where permitted.
  • Maintain records, prevent fraud, protect our systems and enforce agreements.
  • Comply with applicable legal obligations and respond to lawful requests.
We will use personal information for specified, lawful purposes and obtain consent where required by applicable law.
04

Cookies and Similar Technologies

Our Website may use cookies, pixels, tags and similar technologies to maintain essential functionality, understand website usage, measure marketing performance and support advertising.

Where required, non-essential cookies and tracking technologies will be used only after obtaining the appropriate consent. You can manage your preferences through the Website's cookie controls, where available.

For additional information, please review our Cookie Policy.

05

Sharing and Disclosure of Information

We may share relevant information with:

  • Website hosting, maintenance and IT service providers.
  • CRM, enquiry management and communication platforms.
  • Analytics, advertising and marketing service providers.
  • Professional advisers, including legal and accounting advisers.
  • Business partners involved in delivering an agreed service.
  • Government authorities or other parties when required by law or necessary to protect legal rights.
Zero Sale of Personal Data: We do not sell personal information in exchange for money. Any sharing for advertising, analytics or other purposes will be handled in accordance with applicable law and your privacy choices.

Third-party service providers are expected to handle information appropriately and only for authorised purposes.

06

International Data Transfers

Some of our service providers may process or store information outside India. Where personal information is transferred internationally, we will take steps required by applicable law, including observing applicable transfer restrictions and safeguards.

07

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Policy, maintain business and contractual records, resolve disputes, protect our rights and comply with legal obligations.

Retention periods may vary according to the type of information, the nature of the relationship and applicable legal requirements. When information is no longer required, we will take reasonable steps to delete it or anonymise it, subject to lawful retention requirements.

08

Data Security

We use reasonable technical, organisational and administrative safeguards designed to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

However, no internet transmission, website or electronic storage system can be guaranteed to be completely secure. We cannot promise absolute security.

Where required by applicable law, we will take appropriate action in response to a personal data breach.

09

Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request information about personal data we process about you.
  • Request correction or updating of inaccurate information.
  • Request deletion of personal information where legally available.
  • Withdraw consent for processing that relies on your consent.
  • Raise a grievance or privacy-related complaint.
  • Exercise other rights available under applicable data protection law.

To exercise a right, contact us using the details in the Contact Us section. We may need to verify your identity before acting on your request.

We will respond within the timelines and in the manner required by applicable law. Certain information may need to be retained where legally required or where a lawful exception applies.

10

Children's Privacy

Our Website and services are intended for businesses and general audiences, not specifically for children. We do not knowingly collect children's personal data in circumstances where parental consent or other safeguards are required without implementing the applicable requirements.

If you believe a child has provided personal information inappropriately, please contact us so we can assess the matter and take appropriate action.

11

Third-Party Websites and Services

Our Website may contain links to third-party websites, social media platforms or services. These third parties maintain their own privacy policies and practices.

We are not responsible for the privacy, security or content practices of third-party websites. We encourage you to review their policies before sharing information with them.

12

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, business practices or legal requirements. The updated version will be published on this page with a revised “Last Updated” date.

Where legally required, we will provide additional notice or seek fresh consent.

13

Contact Us

For privacy questions, requests or grievances, please reach out to:

Entity:Mavenfly Media
Telephone:+91 93190 74069
Privacy / Grievance Officer:Designated Privacy Officer, Mavenfly Media

Please include “Privacy Request” in your email subject line so your request can be directed appropriately.

This Privacy Policy should be read alongside our Terms & Conditions.